Privacy policy
Your privacy is important. This page explains how your information is collected, stored and used.
Privacy information
Restore Physiotherapy Beverley is committed to protecting your privacy and handling your personal information responsibly.
Who we are
Restore Physiotherapy Beverley provides physiotherapy assessment, treatment and rehabilitation services in Beverley, East Yorkshire.
If you have any questions about this Privacy Policy or how your information is handled, please contact Restore Physiotherapy Beverley using the details provided on this website.
Information we collect
We may collect personal information when you:
Submit an enquiry form
Book an appointment
Become a patient of the clinic
This information may include:
Name
Address
Email address
Telephone number
GP practice
Appointment details
Information relevant to your physiotherapy care
This may include relevant information such as your medical history, presenting symptoms, functional abilities, lifestyle and occupational factors, and any information that you share during your assessment and treatment.
We may also securely store patient details including name, address, date of birth, email address and rehabilitation programmes within Physitrack for the purposes of exercise prescription and rehabilitation support.
How your information is used
Your information may be used to:
Respond to enquiries
Arrange and manage appointments
Provide physiotherapy services
Maintain clinical records
Meet legal and professional obligations
We will only use your information where there is a lawful basis for doing so.
Clinical records
Patient records and appointment information are stored securely using Cliniko, a healthcare practice management system.
Clinical records are maintained in accordance with professional, legal and regulatory requirements.
Website analytics and cookies
This website may use cookies and analytics tools to help understand how visitors use the website and to improve website performance.
You can manage cookie preferences through your browser settings and any cookie controls provided on this website.
Sharing information
Your personal information will not be sold to third parties.
Information may be shared where required:
To provide healthcare services
To comply with legal obligations
Where necessary to protect your safety or the safety of others
With your consent
Data security
Reasonable technical and organisational measures are in place to protect personal information from unauthorised access, loss or misuse.
Your rights
Under UK data protection law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of information where appropriate
Object to certain processing activities
Request restriction of processing in certain circumstances
Changes to this policy
This Privacy Policy may be updated from time to time. Any changes will be published on this page.
Contact
If you have questions about this Privacy Policy or your personal information, please contact Restore Physiotherapy Beverley using the contact details provided on this website.